Booking & Payment Pathways
 
To ensure fairness, sustainability, and efficient administration, Alkira Adina Equestrian operates with two booking and payment pathways. This policy relates solely to the method of payment processing and is not determined by funding source.
 
1. Prepaid Online Booking
All clients may book and pay for sessions in advance through the Book Online system.
This pathway attracts no additional fees and is the preferred method of securing lessons.
 
2. Post-Payment (Manual Invoice Processing)
Clients who choose to pay after their session, or who require invoicing outside of the online booking system, will incur a Manual Administration Fee.
 
Post-payment arrangements require additional administrative time for invoice creation, tracking, reconciliation, payment monitoring, and follow-up. For this reason, a Manual Administration Fee applies to all bookings processed outside of the prepaid online system.
The Manual Administration Fee must be paid prior to the commencement of any sessions under a post-payment arrangement.
 
If you wish to avoid the administration fee, please ensure sessions are prepaid at the time of booking through the Book Online system.